Welcome Sleepers,
We want to thank all new and returning players who have joined us for Chapter 3 and shared your thoughts so far. We love seeing you dive into specialization paths, show off your bases, discuss the game, its lore, and race for the fastest clears in increasingly challenging dungeons. As the difficulty ramps up, fewer players will be able to reach the very top, and even the most disciplined sleepers will need time to gear up and advance their characters. We’re watching closely to see just how far you can push the limit!
Chapter 3 is built on player feedback, and the journey does not end here. We are excited to keep iterating on the game together with the community and to continue shaping a richer, more immersive Dune experience.
This ongoing process moves at different speeds. Some changes, like the content difficulty balancing, durability adjustments or usability improvements to the character transfer and base reconstruction tool can arrive quickly in hotfixes just days after release. Others need more time and data analysis before we can act on them.
Addressing the recent Hagga Basin incident
While Chapter 3 has brought much to celebrate, we did run into an issue that had to be addressed quickly. An exploit allowed players to damage unpowered bases in Hagga Basin, and while we deployed a fix as soon as we could on Monday, February 23rd, this breach of the game’s core rules should never have occurred. We fully understand this loss of progression can be very frustrating, and we apologize to those affected.
To help repair the damage caused by this incident, we are taking the following steps:
- If your world was not rolled back, or if you lost your base earlier during the weekend, our Customer Support team is ready to assist. They will provide generous resource packages to help you rebuild. While we cannot restore specific individual items, these kits are designed to get you back on your feet quickly.
- From Friday, February 27 (08:00 CET) to Monday, March 2 (08:00 CET), we are doubling the number of mined resources, and specialization XP, faction reputation, loot in overland dungeons, and House Scrip gained from Landsraad Missions for all players globally. To give players the opportunity to take advantage of that, today’s hotfix will set everyone’s Mnemonic Recollections at the maximum limit of 35, regardless of how many charges they have left.
- We have permanently banned 155 biggest offenders and applied 289 14-day suspensions to other players who knowingly abused this exploit. These were not new players; they were individuals who chose to bypass the game’s mechanics to harm others. Such behavior has no place in Dune: Awakening.
Thank you for your patience as we work on this. We hope these steps will help mend the situation and enable everyone to continue enjoying the game.
Patch 1.3.10.0
As we look toward the next update, our goal is threefold: refine Chapter 3 content, eliminate lingering bugs, and initiate character migration and the phased server consolidation process. You can read more about a new overland map location and character migration below.
Additionally, we want to address one of the frictions with the Landsraad cycle when players cannot complete missions during term suspension by minimizing or entirely removing this downtime. You should be able to engage with this system whenever it fits your schedule.
Patch 1.3.10.0 is currently targeted for release in mid-to-late March, and it will be available for testing on the Public Test Client in the next days.
Introducing The Ruins of Tsimpo
In Chapter 3, we’ve introduced 10 new overland maps, and the Ruins of Tsimpo is a new location to which players will be sent to help the Houses complete various missions.
Tsimpo was a small village which held important strategic value during the early days of the war when Arrakeen and Carthag were both posturing for position. It became a central focus during the War of Assassins until the Harkonnen wiped it from the face of the planet – executing the locals and putting the blame on the Atreides. Since then, Tsimpo has been considered a haunted place, with those who venture there to plunder returning to speak of ghosts and madness.
The visibility is poor, with dust filtering through the air, like the aftermath of a sandstorm that never clears, clouding and obscuring. An eerie silence hangs over the entire area, just the occasional creak of old machinery setting and the gritty scrape of sand and stone. The hardened stronghold once held by the Atreides, now lies cracked and broken, torn apart by old world artillery.
There will be 5 new Landsraad Missions available, one for each specialization. They will range from recovering evidence of forbidden ordnance or unlawful targeting to surveying ruins with experimental dust probes and bringing down the “ghosts” of Tsimpo, who are slaughtering caravans.
Character Migrations
With Patch 1.3.10.0, we will begin the process of migrating characters and consolidating less populated official servers. Arrakis is at its best when the desert is alive, when the social hubs are bustling, the Exchange is active, and the player cooperation and Landsraad competition is high.
Our data consistently shows that player retention and enjoyment are highest when players are part of a thriving world. Increasing population density ensures that finding allies for difficult content or enemies to fight in the Deep Desert is seamless. We will release a full list of affected worlds in early March to give you ample time to prepare.
Once the patch is live, the affected servers will be clearly flagged in-game for players with characters on them. During this phase, you can choose to immediately initiate a token-free character transfer after backing up your base and storing all vehicles. If you prefer to wait until the world closes, your characters and everything they own, including bases and vehicles, will be stored safely for you automatically. You can then resume your journey anytime on a new server of your choice and retrieve your bases and vehicles using the Base Reconstruction Tool and Vehicle Backup Tool. You can claim a free copy of each tool through the “Claim Rewards” button in the System Menu.
Our goal is to ensure a seamless transition, and we want you to feel prepared for these changes. Please reach out to us on Discord, Reddit, or social media with your thoughts so that we can include all relevant information in our future communication.
Thank you for your ongoing support. We will continue to engage in online discussions. Even if we can’t comment on everything or implement immediate changes, rest assured that we are closely following discussions about various topics and quality-of-life requests. The entire team is deeply invested, and we have exciting news to share about how the Dune: Awakening experience will improve this year on the road to the console launch.
The Funcom Team
